All Systems Operational

About This Site

Welcome to the Bink Status Page. Leveraging smart technology, Bink works to connect loyalty programmes to customers providing rewards every time a purchase is made. If there's an issue with the Loyalty feature or service through a Bank, Merchant or internal Bink system, we'll notify you here

Uptime over the past 90 days. View historical uptime.
🏦 Banks Operational
🔵 Barclays Operational
🌐 Business Services Operational
90 days ago
100.0 % uptime
Today
🗺️ Bink API ? Operational
90 days ago
100.0 % uptime
Today
🧮 Bink Internal Systems ? Operational
90 days ago
100.0 % uptime
Today
📱 Bink Mobile Operational
90 days ago
100.0 % uptime
Today
🧾 Bink Transaction Matching Service Operational
90 days ago
100.0 % uptime
Today
💻 Bink Web ? Operational
90 days ago
100.0 % uptime
Today
🌍 Core Services Operational
☁️ Microsoft Azure Operational
🪙 Spreedly Operational
🏬 Merchants Operational
90 days ago
100.0 % uptime
Today
👚 ASOS Operational
90 days ago
100.0 % uptime
Today
🛍️ Harvey Nichols Operational
🥫 Iceland Operational
🍽️ SquareMeal Operational
🍱 Wasabi Operational
💸 Payment Schemes Operational
💳 American Express Operational
💳 MasterCard Operational
💳 Visa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
#6485 - P3 - ASOS Voucher Issuance Failure
Resolved - After a period of monitoring, this incident is now closed
Aug 9, 12:37 BST
Monitoring - This issue is now resolved. Failed messages have been re-queued and failed vouchers have been successfully issued. Post Mortem to follow
Aug 9, 09:54 BST
Investigating - Please be aware we are investigating an issue with vouchers not being issued for eligible ASOS users. A ticket has been raised with our voucher provider Jigsaw, for further investigation
Aug 9, 08:12 BST
Azure Kubernetes Migration - CR #1013
Completed - The scheduled maintenance has been completed
Aug 9, 01:50 BST
Verifying - Change complete. Service has been restored. We're now entering into a period of monitoring
Aug 9, 01:28 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:01 BST
Scheduled - We will be undergoing infrastructure migration during this time. Please expect a period of disruption
Aug 8, 13:43 BST
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
#6457 - P3 - Visa Payment Card Enrolment Failures
Resolved - This incident has been resolved.
Aug 4, 18:39 BST
Monitoring - The certificate has now been successfully applied, resulting in Visa payment card requests transitioning into an active state. We will now continue to monitor and re-process the backlogged requests
Aug 4, 17:28 BST
Identified - The issue has been identified to that of an expired certificate with Spreedly, our Tokenisation Partner. The renewed certificate has been shared which they are now working on applying
Aug 4, 09:09 BST
Investigating - We are currently investigating an issue affecting activations through to Visa Offers Platform resulting in payment card linking being impacted
Aug 4, 00:00 BST
Aug 3, 2022

No incidents reported.

Aug 2, 2022
#6430 - P3 - Visa Registration Failure
Resolved - After a period of monitoring we can confirm that all backlogged requests have now cleared and this issue is resolved
Aug 2, 16:29 BST
Monitoring - The fix has been applied and we can now see requests being successfully processed. We will now enter into a period of monitoring
Aug 2, 10:43 BST
Update - We are still awaiting a response from Visa for the correct remediation to be provided, issue remains open
Aug 1, 09:03 BST
Update - An external ticket with Visa has had to be raised in order for the correct fix to be applied. We are now awaiting a response from them
Jul 31, 21:41 BST
Identified - The issue has been identified and suitable mitigation is being applied
Jul 31, 20:21 BST
Update - We are continuing to investigate this issue.
Jul 31, 20:14 BST
Investigating - We are currently investigating an issue affecting activations through to Visa Offers Platform resulting in payment card linking being held in a pending state
Jul 31, 19:13 BST
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